Most small businesses don't fail because o f a bad idea. They fail because day-to-day operations turn into scattered notes\, forgotten follow-ups\, and tools that don't talk to each other. Yo u'll leave with a clear framework for knowing what to set up now\, what to skip until you actually need it\, and how to avoid the tool sprawl that q uietly drains time and money. \;
\nMichael Dunbar owns Meliora S oftware Consulting\, an Indianapolis-based software consulting firm. We he lp small and mid-sized businesses streamline operations through process im provement\, automation\, and technology implementation. He works with clie nts across utilities\, construction\, and government-adjacent industries t o fix the exact kind of "scattered notes and disconnected tools" problems this session addresses. Michael specializes in helping business owners nav igate endless software options to build systems that are simple\, connecte d\, and actually get used. He's passionate about helping small businesses lay the right foundation early\, before growth forces a painful and expens ive fix.
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